Terms of service
Last Updated: March 13, 2026
Agreement to Terms
Welcome to NavixToys OÜ
These Terms of Service ("Terms") govern your use of navixtoys.com (the "Site") and the purchase of products from NavixToys OÜ ("NavixToys," "we," "us," "our").
By visiting our Site or making a purchase, you agree to these Terms. If you do not agree, please do not use our Site or purchase our products.
Please read these Terms carefully before using our services.
Overview
Who We Are:
NavixToys OÜ is an Estonian limited liability company specializing in RC toys for kids and families across the Nordic region.
What This Agreement Covers:
- Your use of our website
- Purchases of products
- Your rights and obligations
- Our rights and obligations
- Limitation of liability
- Dispute resolution
Other Policies:
These Terms incorporate our [Privacy Policy], [Refund Policy], and [Shipping Policy] by reference. Please review those documents as well.
Eligibility
Age Requirements:
To use our Site and make purchases, you must:
- Be at least 18 years old, OR
- Be between 13-18 years old with permission from a parent or legal guardian, OR
- Be a parent/guardian purchasing on behalf of a minor
Children Under 13:
Our Site is not intended for children under 13. While our RC toys are suitable for kids ages 8+, all purchases must be made by adults.
Accuracy of Information:
You agree to provide accurate, complete, and current information when:
- Creating an account
- Making a purchase
- Contacting customer support
Providing false information may result in order cancellation or account termination.
Account Registration
Creating an Account (Optional):
You can shop as a guest or create an account. Account benefits include:
- Faster checkout
- Order history tracking
- Saved shipping addresses
- Early access to sales (coming soon)
Account Security:
You are responsible for:
- Maintaining the confidentiality of your password
- All activities under your account
- Notifying us immediately of unauthorized access
We are not liable for losses arising from unauthorized use of your account if you failed to protect your login credentials.
Product Information
Accuracy:
We make every effort to display accurate:
- Product descriptions
- Images and videos
- Prices
- Availability
However:
- Colors may vary due to monitor settings
- Product specifications may change without notice
- Images may show products at different angles or in different lighting
- Actual products may have minor variations from photos
We reserve the right to:
- Correct errors in pricing or descriptions
- Limit quantities available for purchase
- Discontinue products at any time
If we discover an error after you've placed an order, we'll contact you to offer options (price correction, cancellation, etc.).
Pricing and Payment
Pricing
All prices are in Euros (€) and include VAT (Value Added Tax) as required by EU law.
Prices are subject to change without notice. The price you see at checkout is the price you pay (we won't change it after you complete your order).
Promotional Offers:
- Valid only for the specified period
- Cannot be combined with other offers unless stated
- Limited to one per customer unless specified
- Subject to availability
Payment Methods
We accept:
- Credit/Debit Cards (Visa, Mastercard, American Express)
- PayPal
- Other payment methods displayed at checkout
Payment Processing:
Your payment is processed by our secure payment providers (Stripe, PayPal). We do not store your full credit card details.
By providing payment information, you:
- Authorize us to charge the amount shown at checkout
- Confirm you have the right to use the payment method
- Agree to pay for all charges incurred on your account
Order Confirmation
An order is not confirmed until:
- We verify your payment
- We verify product availability
- You receive an order confirmation email
We reserve the right to refuse or cancel orders for reasons including:
- Pricing or product description errors
- Suspicion of fraud
- Product unavailability
- Shipping address issues
- Violation of these Terms
If your order is cancelled after payment, we'll issue a full refund.
Shipping and Delivery
For detailed shipping information, please see our [Shipping Policy].
Summary:
- Standard Shipping: €5.90 (3-7 business days),
- Standard Shipping: €6.90 (3-8 business days),
- Standard Shipping: €7.90 (4-9 business days),
- FREE Shipping: Orders €75+ (same as standard delivery time)
- We ship to Finland, Sweden, Estonia, Latvia, Lithuania and Poland.
Risk of Loss:
Title and risk of loss pass to you upon delivery to the carrier.
Unclaimed Packages:
If a package is returned to us as undeliverable due to:
- Incorrect address provided by you
- Refusal to accept delivery
- Failure to retrieve package from carrier
You will be responsible for reshipping costs or we may issue a refund minus original shipping costs.
Returns and Refunds
For detailed return information, please see our [Refund Policy].
Summary:
- 30-day money-back guarantee
- Return shipping paid by customer (except defective items)
- Full refund upon receipt and inspection
- Items must be in resellable condition
We're flexible! If you have concerns about a return, contact us at support@navixtoys.com - we're here to help.
Prohibited Uses
You may not use our Site for any unlawful purpose or:
❌ Violate any laws or regulations
❌ Infringe on intellectual property rights
❌ Transmit viruses, malware, or harmful code
❌ Attempt to gain unauthorized access to our systems
❌ Harass, abuse, or harm others
❌ Impersonate NavixToys or any person/entity
❌ Scrape, crawl, or harvest data from our Site
❌ Interfere with the proper functioning of the Site
❌ Submit false or misleading information
❌ Resell our products commercially without authorization
Violation of these prohibitions may result in:
- Termination of your account
- Cancellation of orders
- Legal action
- Reporting to law enforcement
Intellectual Property
All content on our Site is owned by NavixToys OÜ or licensed to us, including:
- Product photos and videos
- Logos and trademarks
- Website design and layout
- Product descriptions
- Blog posts and articles
You may not:
- Copy, reproduce, or distribute our content without permission
- Use our trademarks or logos without authorization
- Modify or create derivative works
- Use our content for commercial purposes
Limited License:
We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal shopping purposes only.
User-Generated Content
Reviews and Feedback:
By submitting reviews, photos, videos, or other content ("User Content"), you grant NavixToys:
- A worldwide, perpetual, royalty-free license to use, display, modify, and distribute your content
- The right to use your name in connection with the content (unless you request anonymity)
You represent that:
- You own the rights to the content you submit
- Your content doesn't violate third-party rights
- Your content is accurate and not misleading
We reserve the right to:
- Moderate, edit, or remove User Content
- Refuse to publish content that violates our standards
- Use User Content in marketing and promotions
Prohibited Content:
Do not submit content that is:
- Defamatory, obscene, or offensive
- Infringes on intellectual property
- Contains personal information of others
- Promotes illegal activities
- Spam or commercial solicitation
Product Use and Safety
Intended Use:
Our RC toys are designed for recreational use by children ages 8+ under adult supervision.
Safety Guidelines:
- Read all instructions before use
- Always supervise children during play
- Follow age recommendations
- Keep away from water (unless specified as waterproof)
- Charge batteries according to instructions
- Do not fly near airports or restricted areas
Disclaimer:
RC toys contain small parts and lithium batteries. Use according to instructions to minimize risk of injury or property damage.
We are not liable for:
- Injuries or damages resulting from misuse
- Failure to follow safety instructions
- Modifications made to products
- Use by children without adult supervision
Warranty and Returns
Manufacturer Defects:
If your product has a manufacturing defect, we'll:
- Replace it with a new unit, OR
- Issue a full refund
Defects must be reported within 30 days of delivery. See our [Refund Policy] for details.
No Other Warranties:
Except as specifically stated, products are provided "as is" without warranties of any kind, express or implied, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
We do not warrant:
- Products will meet your specific requirements
- Products will be error-free or defect-free
- Results from product use
Limitation of Liability
To the maximum extent permitted by law:
NavixToys, our directors, officers, employees, and affiliates shall not be liable for:
❌ Indirect, incidental, or consequential damages, including:
- Lost profits or revenue
- Loss of data
- Loss of goodwill
- Business interruption
❌ Damages exceeding the amount you paid for the product in question
❌ Damages arising from:
- Product use or inability to use products
- Unauthorized access to your account
- Errors or omissions on our Site
- Delays or interruptions in service
- Third-party actions or content
This limitation applies even if:
- We've been advised of the possibility of damages
- A remedy fails of its essential purpose
Some jurisdictions don't allow limitations on implied warranties or liability, so these limitations may not apply to you.
Indemnification
You agree to indemnify and hold harmless NavixToys, our affiliates, and our employees from any claims, damages, losses, or expenses (including attorneys' fees) arising from:
- Your violation of these Terms
- Your violation of any third-party rights
- Your misuse of products
- Content you submit to our Site
- Your violation of applicable laws
Dispute Resolution
Governing Law:
These Terms are governed by the laws of Estonia, without regard to conflict of law principles.
Informal Resolution:
Before filing any legal claim, please contact us at support@navixtoys.com to resolve the issue informally. We're committed to finding fair solutions!
Jurisdiction:
For EU Customers:
Any disputes shall be subject to the exclusive jurisdiction of the courts of Tallinn, Estonia, or your local courts as provided under EU consumer protection laws.
EU Online Dispute Resolution:
EU customers can use the European Commission's Online Dispute Resolution platform:
https://ec.europa.eu/consumers/odr
For Non-EU Customers:
Disputes shall be resolved in the courts of Tallinn, Estonia.
Arbitration (Optional):
By mutual agreement, disputes may be resolved through binding arbitration instead of court proceedings.
Changes to Terms
We may update these Terms to reflect:
- Changes in our business practices
- Legal or regulatory requirements
- New features or services
When we make changes:
- We'll update the "Last Updated" date
- For significant changes, we'll notify you via email or a prominent Site notice
- Continued use of the Site after changes means you accept the new Terms
We recommend reviewing these Terms periodically.
Termination
We may terminate or suspend your account and access at any time, without prior notice, for:
- Violation of these Terms
- Suspected fraud or illegal activity
- Non-payment
- Abusive behavior toward our staff
- Any other reason at our sole discretion
Upon termination:
- Your right to use the Site immediately ceases
- We may delete your account and data (subject to legal retention requirements)
- Outstanding orders may be cancelled
- You remain liable for any amounts owed
You may terminate your account by contacting us at support@navixtoys.com.
General Provisions
Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and NavixToys.
Severability
If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.
Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right.
Assignment
You may not assign or transfer these Terms without our consent. We may assign our rights and obligations without restriction.
Force Majeure
We're not liable for delays or failures due to circumstances beyond our reasonable control, including:
- Natural disasters
- War or terrorism
- Government actions
- Strikes or labor disputes
- Internet or telecommunications failures
- Supplier or carrier issues
Headings
Section headings are for convenience only and don't affect interpretation of these Terms.
Translation
These Terms may be translated into other languages. In case of conflict, the English version prevails.
Third-Party Services
Our Site uses third-party services:
Shopify: E-commerce platform hosting
Payment Processors: Stripe, PayPal for secure payments
Shipping Carriers: Smartpost, Itella, PostNord for delivery
Analytics: Google Analytics, Facebook Pixel for Site improvement
Email Service: For transactional and marketing emails
We're not responsible for:
- Third-party service performance or availability
- Third-party privacy practices (see their privacy policies)
- Interruptions caused by third parties
Contact Information
Questions about these Terms? We're here to help!
Email: support@navixtoys.com
Response Time: Within 24-48 hours (Monday-Friday, 9:00-17:00 EET)
NavixToys OÜ
Kõrtsi tee 7
Rae vald, Lehmja Harjumaa 75312
Estonia (European Union)
For legal inquiries:
Email support@navixtoys.com with subject "Legal - Terms of Service"
Acceptance of Terms
By using our Site, you acknowledge that:
✅ You have read and understood these Terms
✅ You agree to be bound by these Terms
✅ You meet the eligibility requirements
✅ You will comply with all applicable laws
If you do not agree to these Terms, please do not use our Site or purchase our products.
Our Commitment
At NavixToys, we're committed to:
✅ Transparency: Clear, honest communication about our policies
✅ Fairness: Treating all customers with respect and integrity
✅ Quality: Providing excellent products and customer service
✅ Trust: Building long-term relationships with our customers
Thank you for choosing NavixToys! We're excited to bring joy and excitement to your family through our RC toys.
Questions? Feedback? Just want to say hi?
Email us at support@navixtoys.com - we love hearing from our customers!
These Terms of Service were last updated on 13, March 2026 and apply to all purchases made through navixtoys.com.